Refund policy
RETURN POLICY
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. You have the right to cancel or return your order for any reason and without a justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Buyer covers shipping costs of return.
You can contact us at online5thavenue@gmail.com
Please note that returns will need to be sent to the following address:
5th Avenue Fashion with Passion
377 Burnhamthorpe Rd E #30 Mississauga, ON L5A 3Y1 Canada
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as jewelry (bracelets, necklaces), pantyhose, and belts. Please get in touch before making a purchase if you have questions about a specific item — we'll gladly explain our policy to help you avoid return costs.
Unfortunately, we cannot accept returns on sale items, clearance items (final sale), or gift cards.